Shipping & Returns
(During the month of December, we cannot guarantee standard shipping will be sent out on the next day due to the increase in volume of orders)
Canada- We now support checkout and shipping options for Canada on this site so you can shop as normal. If there's a problem or concern you encounter during the process please contact us.
Europe- Please order at our Europe website www.fireballEU.com, our main site does not accept orders shipping to Europe.
Australia/New Zealand- We now support checkout and shipping options for Australia and New Zealand on this site so you can shop as normal. If there's a problem or concern you encounter during the process please contact us.
Other International- Please contact us for a quote using the "contact us" page. Please include items and quantity you wish to purchase along with a shipping address.
You can choose checkout and choose shipping options directly on this website. If there's a problem or concern you encounter during the process please contact us.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Shipping Cutoff Times
Expedited (Next day, 2 Day)- If you place an order by 11am Pacific, it should be packed and shipped on that same day. Orders placed after this time will be shipped the following day.
(During the month of December, due to high volume, expedited cutoff time will be 9am)
Non-Expedited- Shipping cutoff time for all non-expedited orders is 9am Pacific. Orders placed after this time will be shipped the following day.
If you need to return or exchange an item, please Contact Us with your order number and details about the product you would like to return or exchange. We will respond with instructions for how to proceed from there. Returns will be accepted within 14 days of receiving it.