Shipping & Returns
Import duties, taxes, and brokerage fees are not included in the shipping cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. You may check with your country’s customs office to determine if there will be additional costs.
Canada- We now support checkout and shipping options for Canada on this site so you can shop as normal. If there's a problem or concern you encounter during the process please contact us.
Europe- Please order at our Europe website www.fireballEU.com, our main site does not accept orders shipping to Europe.
Australia/New Zealand- We now support checkout and shipping options for Australia and New Zealand on this site so you can shop as normal. If there's a problem or concern you encounter during the process please contact us.
Other International- Please contact us for a quote using the "contact us" page. Please include items and quantity you wish to purchase along with a shipping address.
You can choose checkout and choose shipping options directly on this website. If there's a problem or concern you encounter during the process please contact us.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Shipping Cutoff Times
Shipping cutoff time for orders is 9am Pacific. Orders placed after this time will be shipped the following day.
(Please expect delays in shipping until January 2021)
If you need to return or exchange an item, please Contact Us with your order number and details about the product you would like to return or exchange. We will respond with instructions for how to proceed from there. Returns will be accepted within 60 days of receiving it. No returns outside USA on any tools. No returns on tools or any components that have been modified outside of Fireball Tool.
Love your Fireball Tools Guarantee
100% satisfaction guarantee - 60 Day Return Policy (For USA Only)
I personally guarantee that these are the BEST squares and that you'll love them. If for any reason within your first 60 days you don't love them, you can send them back.
(Not valid for Table Toppers or Plates)